Privacy Policy
Effective January 1, 2026
J&R Santa Rosa Concrete Construction, santarosacaconcrete.com, hello@santarosacaconcrete.com
Who this policy covers
This policy explains how J&R Santa Rosa Concrete Construction, a concrete contractor in Santa Rosa, CA, handles the information you share when you use this website, call us or ask for an estimate. It covers every page on the site, starting with our home page.
We're a small local business, so we only ask for what we need to answer your question and do the work. If you'd like to know more about who we are first, our About page has that.
What information we collect
When you fill out the estimate or contact form, we collect what you type in. That usually means your name, phone number, email address, the address of the job and a short description of the work, such as a cracked driveway or a new patio.
When you call or email us, we keep the details you give us so we can follow up and plan the job. If you send photos of your slab or yard, we keep those with your request.
Our contact form is run by an outside form service, so what you enter passes through that service before it reaches us. It handles your information under its own privacy terms.
Cookies and analytics
Like most websites, this one may use cookies, which are small files your browser stores, along with basic analytics tools. They tell us things like which pages people visit, how they found the site and what kind of device they're on, so we can see what's useful and fix what isn't.
This information is counted in totals and isn't used to identify you. You can block or delete cookies in your browser settings, and the site will still work.
How we use your information
We use your information to answer your questions, set up an estimate, schedule and do the work, send invoices and stand behind the job afterward. We may also use it to keep the website working well.
We don't sell your personal information, and we don't add you to a marketing list you didn't ask for.
Who we share it with
We share your information only when the job or the law calls for it. That can include a supplier delivering materials to your address, a city or county office if your project needs a permit, our accountant or payment processor, and the service providers that run our website and form.
We'll also share information if a court, government agency or the law requires it, or if we need to protect our customers, our crew or our business.
How long we keep it
We keep your information as long as we need it to finish your job, handle any follow-up or warranty questions, and meet tax and business record rules. Estimate requests that don't turn into a job are kept only as long as they're useful to us, and then deleted.
When we no longer need your information, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've hired us for.
If you live in California, state privacy law may give you more rights, such as the right to know how your information is used and to say no to its sale. We don't sell it, and we won't treat you any differently for asking about your rights.
Children's privacy
This site is meant for adults planning work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you share with us, and we limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or passwords through the contact form.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version is always posted on this page, and if you keep using the site after a change, the updated policy applies.
Questions or privacy concerns
If you have a question about your information or want to make a request, call us at (707) 576-6066 or reach us through our Contact page. Tell us what you need, and we'll look into it and get back to you.
We may need to confirm who you are before we share or delete anything, so your information stays with you.