Terms and Conditions
Effective January 1, 2026
J&R Santa Rosa Concrete Construction, santarosacaconcrete.com, hello@santarosacaconcrete.com
Agreeing to these terms
These terms cover your use of the J&R Santa Rosa Concrete Construction website and any estimate or work we give you through it. By using the site, calling us or booking work, you agree to them. If you don't agree, please don't use the site.
When we sign a written contract for your job, that contract controls wherever it says something different from these terms.
What we do
J&R Santa Rosa Concrete Construction is a concrete contractor in Santa Rosa, CA. We build driveways, patios, sidewalks, steps, garage floors, retaining walls, foundations and other concrete work for homes and businesses in Santa Rosa and the cities around it. We're licensed and fully insured.
The descriptions, photos and examples on our site are general information, not a promise of a particular result at your property. You can read more about our crew on our About page, and every service we offer is listed from our home page.
Estimates and pricing
We give free in-person estimates, because the price of concrete work depends on things we can only judge on site, like the size of the job, how easily a truck can reach it, the condition of the ground and how much old concrete has to come out.
An estimate is our good-faith price for the work it describes. It becomes a contract only once we both accept it in writing, and it holds for the period written on it, after which material and labor costs can change.
Sometimes we find things after the old slab comes out that no estimate could account for, like soft subgrade under the slab, buried debris or old footings. When that happens, we stop and talk with you before doing extra work, and any change in price is agreed in writing first.
Scheduling, weather and cancellation
We'll give you a start date and an expected length for the job. Rain, high heat or ground that's too wet can push a pour back, because pouring in bad conditions makes a weaker slab, and we'd rather move the date than leave you with concrete that fails early.
If you need to reschedule or cancel, please call (707) 576-6066 as early as you can. Once concrete is ordered or forms are set, you may be charged for materials and labor already spent, as your contract states. Nothing in these terms limits any right to cancel that California law gives you.
New concrete needs time to cure, which means it has to sit undisturbed while it hardens and gains strength. We'll tell you when it's safe to walk and drive on, and we aren't responsible for damage caused by using it sooner.
Payment
Payment amounts, any deposit and the payment schedule are written into your contract. Final payment is due when the work it describes is complete, unless the contract says otherwise.
If a payment is late, we may pause work until it's settled, and you may owe reasonable costs of collecting it, to the extent California law allows.
Our workmanship and what concrete does on its own
We stand behind our work, and your satisfaction is guaranteed. If something doesn't look right, call us and we'll come take a look.
Concrete can still crack. We pack the base and cut control joints, grooves that give the slab a planned place to crack, so that cracking stays small and out of sight as much as possible. Even so, hairline cracks, slight color differences and small variations in the surface are normal and aren't defects.
We aren't responsible for problems caused by things outside our work, such as tree roots, soil movement beyond what we prepared, water from gutters or sprinklers, loads heavier than the slab was built for, or changes made by others.
Apart from what's written in your contract or required by law, our website and services come without any other warranties.
Limits on our liability
Our responsibility for any claim tied to our work is limited to the amount you paid us for that job, to the extent California law allows. We aren't liable for indirect losses, such as lost use of your property or lost income.
Information on this website is general, so please check with us before relying on it for your own project.
Settling a disagreement
If you're unhappy with any part of our work, call us first, because most problems get fixed faster in person than on paper.
If we can't settle it together, either of us may take the matter to the courts in Sonoma County, California, including small claims court when the claim qualifies.
Which law applies
These terms and any work we do are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time. The version posted on this page when you use the site or sign a contract is the one that applies to you.
Questions about these terms
If you have a question about anything here, call (707) 576-6066 or reach us through our contact page. We're available Mon–Sun, 7 AM–10 PM.